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Paper
1.
Lovemarks: building enduring relationships with consumers
Kevin Roberts, International Newsmedia Marketing Association, November 2008
In this article, Kevin Roberts, the chief executive officer worldwide of Saatchi & Saatchi, looks at how the newspaper industry can reinvent itself. He argues that consumers now frame the discussion w ...

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Paper
2.
Advertising and Consumers 2008: It's All About Influence
James Aitchison, WARC Report, July 2008
This paper reports on WARC's Advertising and Consumers conference, held in London in July 2008. Key themes include the demise of the traditional purchase funnel, the importance of social networks in ...

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Profile
3.
Company Profile: Primark (UK)
Company Profile in association with Adbrands, July 2008
This Company Profile provides key details and analysis of Primark, including its latest activities, market position, financial performance, Brands, structure and history ... ...

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Profile
4.
Company Profile: Associated British Foods (UK)
Company Profile in association with Adbrands, July 2008
This Company Profile provides key details and analysis of Associated British Foods, including its latest activities, market position, financial performance, Brands, structure and history ... ...

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Paper
5.
Why in-store will be the key arena for mobile communications
Jim Taylor, WARC Online Exclusive, July 2008
In this article, Jim Taylor of MEC Retail explains why mobile phones have the potential to revolutionise in-store communications. While in-store currently revolves around incentives and promotional me ...

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Paper
6.
Book summary: Microtrends: surprising tales of the way we live today
Carlos Grande, WARC Online Exclusive, July 2008
In this article, Carlos Grande, of WARC Online, reviews Microtrends: surprising tales of the way we live today, by Mark J. Penn and E. Kinney Zalesne. As well as offering some background information r ...

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Paper
7.
Consumers in the downturn: trends for the next five years from the Future Foundation
Carlos Grande, WARC Report, July 2008
In this article, WARC Online's Carlos Grande presents the major findings from the Future Foundation's 'Pump the Slump' event in July 2008. Among the main conclusions from the event were that interacti ...

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Paper
8.
The Top 50 US brands for customer loyalty
Stephen Whiteside, WARC Report, July 2008
This article discusses the findings of Brand Keys' 2008 Customer Loyalty Engagement Index Rankings 2008. The rankings look to establish which brands are genuinely connecting with consumers, a process ...

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Paper
9.
Sales Promotion and The Brand
Roderick White, WARC Best Practice, July 2008
This paper provides an overview of the fundamental issues of sales promotions, including: planning and budgeting, types of promotion, control and implementation, evaluation and the role of promotions ...

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Paper
10.
Ringing the changes: how Vodafone rebranded its business in the world’s second biggest mobile market
Preeti Chaturvedi, WARC Online Exclusive, June 2008
This article discusses Vodafone's rebranding of the Indian mobile operator Hutchison Essar following its $10.9 billion cash acquisition of the company in May 2007. Initially, the communications campai ...

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Paper
11.
What is the future of big box electrical retailers?
Richard Jenkings, WARC Online Exclusive, June 2008
This article, by Richard Jenkings, of Experian Market Planning, explores the current condition of the UK consumer electrical retail market. A number of major retailers have vanished from this arena in ...

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Paper
12.
Measure, manage, then communicate – the new mantra for green advertisers
Liz Hugen-Tobler, WARC Online Exclusive, June 2008
The ethical claims of brands are coming under increasing levels of scrutiny from consumers, and a number of advertisers have found their eco-credentials have changed almost overnight as a result of wh ...

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Paper
13.
Paying the penalty: how will England’s absence affect the ad market?
Phil Grech, WARC Report, June 2008
The European Football Championships occur every four years, and, as with a number of other major sporting events, are argued to bring a boost to the overall state of the UK economy. The failure of Eng ...

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Paper
14.
The dos and don’ts of green branding
Guy Champniss, WARC Online Exclusive, June 2008
Terms such as global warming and climate change have permeated modern communications, but often without clear forms of explanation at to what these terms actually mean. This article details research f ...

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Paper
15.
Consumers, sustainability, and recession
Andrew Curry, WARC Online Exclusive, June 2008
It is often argued that when faced with an economic downturn, consumers become less interested in environmental sustainability. If consumers are less interested in sustainability, it is also argued th ...

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Paper
16.
Green shoots, green scores! How E.ON got soccer fans to change their environmental footprint
Tom Morton, WARC Online Exclusive, June 2008
E.ON entered the UK energy market in June 2007. The brand enjoys high levels of prompted awareness, and is perceived by consumers as being more innovative, more accessible, more energetic and warmer t ...

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Paper
17.
Is green the new grey? How the Advertising Standards Authority rules on environmental marketing claims
Matt Wilson, WARC Online Exclusive, June 2008
This paper by the Advertising Standards Authority describes how the UK advertising regulator is playing an increasing role in judging complaints about advertisements making environmental claims. With ...

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Profile
18.
Company Profile: Panasonic (JP)
Company Profile in association with Adbrands, June 2008
This Company Profile provides key details and analysis of Panasonic, including its latest activities, market position, financial performance, Brands, structure and history ... ...

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Profile
19.
Company Profile: Aviva (UK)
Company Profile in association with Adbrands, June 2008
This Company Profile provides key details and analysis of Aviva, including its latest activities, market position, financial performance, Brands, structure and history ... ...

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Paper
20.
Measuring success in government advertising
John Poorta and Rebecca Morgan, Institute of Practitioners in Advertising, July 2008
The UK government is one of the country's biggest advertisers in terms of expenditure, behind only Procter & Gamble and Unilever. Since government advertising campaigns involve spending taxpayers’ mon ...

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Paper
21.
The worldwide newspaper market in 2007
Stephen Whiteside, WARC Report, June 2008
This article discusses the highlight findings from the World Association of Newspapers' World Press Trends 2008. Based on an analysis of global newspaper circulation and advertising figures, it discus ...

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Paper
22.
The digital media market in 2008
Stephen Whiteside, WARC Report, July 2008
As digital media become more mature, a wide variety of consumer behaviour patterns and potential digital revenue sources are revealing themselves. This article looks at these trends drawing on the fin ...

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Paper
23.
Dutch courage: Heineken's brand integration challenge
David Benady, WARC Online Exclusive, June 2008
This article discusses the challenges and opportunities facing Heineken, the world's fourth biggest brewer, following its purchase of its UK competitor Scottish & Newcastle (S&N). Given the highly com ...

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Paper
24.
How will discount retailers fare in hard times?
Helen Jones, WARC Online Exclusive, June 2008
As food prices, energy bills and average mortgage repayments rise, UK consumers are looking for ways to save money, and advertisers are also increasingly emphasising their price competitiveness. One s ...

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Paper
25.
The condition of US direct-to-consumer pharma advertising in 2008
Stephen Whiteside, WARC Report, June 2008
This article discusses some of the findings of the 11th annual Consumer Reaction to DTC Advertising of Prescription Medicines survey of over 1,500 Americans, as commissioned by Prevention, the healthy ...

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Paper
26.
Using Support Vector Semiparametric Regression to estimate the effects of pricing on brand substitution
María Pilar Martinez-Ruiz, Alejandro Mollá-Descals, Miguel Ángel Gómez-Borja and José Luis Rojo-Álvarez, International Journal of Market Research, Vol. 50, No. 4, 2008, pp.533-557
This paper analyses the sales impact of temporary retail price discount on consumer goods product categories with different perishability rates, and provides some empirical findings regarding how the ...

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Paper
27.
Measuring customer loyalty to product variants
Jaywant Singh, Andrew Ehrenberg and Gerald Goodhardt, International Journal of Market Research, Vol. 50, No. 4, 2008, pp.513-532
This paper measures patterns of loyalty for variants of a product, such as different pack sizes or flavour. Unlike brands, product variants are functionally highly differentiated. The study undertakes ...

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Paper
28.
Optimising the language of email survey invitations
Howard R. Moskowitz and Birgi Martin, International Journal of Market Research, Vol. 50, No. 4, 2008, pp.491-510
Respondent cooperation has always been an important topic for the market research industry. One consequence is that over time a number of initiatives have addressed the issue. This paper differs from ...

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Paper
29.
A new tool for pre-testing direct mail
Margaret Faulkner and Rachel Kennedy, International Journal of Market Research, Vol. 50, No. 4, 2008, pp.469-490
This paper outlines a new pre-testing tool designed to identify which piece of direct mail will generate the best in-market response. The development process is described (interviews with fundraisers ...

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Paper
30.
Tackling health inequalities using geodemographics: a social marketing approach
Marc Farr, Jessica Wardlaw and Catherine Jones, International Journal of Market Research, Vol. 50, No. 4, 2008, pp.449-467
Market research is generally considered the realm of the private commercial sector. This paper presents an innovative use of market research methods in the public sector, in particular the use of geod ...

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