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Paper
1.
The importance of first contact - what's a smile worth?
Robert Passikoff and Frank Mulhern, ESOMAR, Leisure Conference, Rome, November 2006
This paper describes an innovative approach to establishing financial values for each aspect of the hotel guest experience. It addresses the following two, critical planning questions: Can employee en ...

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Read: 47 times
Paper
2.
It's no more them and us - it's only us!
Nic Hall, ESOMAR, Global Diversity, London, September 2006
While the media focuses on the negatives of immigration, consumers react in predictable ways, blaming immigrants for many of the ills of European society. Nonetheless immigration is essential to Europ ...

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Read: 37 times
Award-winning case study
3.
Premier Foods (UK) - Branston Baked Beans “Great British Bean Poll”
Integrated Marketing Communications Council Europe, Silver, PMC European Awards 2006
This brief case study discusses the launch of Branston Baked Beans in November 2005, when UK consumers were encouraged to brand switch from the market leader Heinz to the better tasting Branston Beans ...

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Read: 60 times
Case Study
4.
Fédération des producteurs de lait du Québec - Lait au chocolat
Canadian Congress of Advertising, Gold, Canadian Advertising Success Stories, 2006
Sales of chocolate milk were lagging behind in Quebec compared with the rest of Canada, largely as a result of the vast number of competitors vying for kids' attention as they grew up. This campaign s ...

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Read: 22 times
Award-winning case study
5.
Campbell's Chunky Chili: Tailgating
New York American Marketing Association, Bronze, EFFIE Awards, 2006
By driving awareness and challenging negative category taste perceptions, the 'Tailgating' campaign led to Campbell's Chunky Chili surpassing launch year objectives by a significant margin. Chunky Chi ...

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Read: 63 times
Award-winning case study
6.
US Quality Pork: El cerdo es bueno (pork is good)
New York American Marketing Association, Bronze, EFFIE Awards, 2006
The National Pork Board discovered that Hispanic consumers had a genuine love of pork, but limited their consumption because of deeply-engrained fears and misperceptions about pork's safety and health ...

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Read: 37 times
Award-winning case study
7.
Never Stop. Milk.
Canadian Congress of Advertising, Canadian Advertising Success Stories 2004
Milk sales in the North American prairies fell by 1.2% between 1999 and 2002 alone. With a $2.4 million budget (approximately £1.2 million at 2008 rates), the ‘Never Stop Milk’ campaign aimed to remed ...

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Read: 76 times


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